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I'd like to say I'm surprised that they couldn't walk you though this over the phone but with the monkeys these companies hire, I'm really not. Right now, you have just "smtp" in the box for the outgoing (smtp) server. I don't know because I don't live in a Comcast area. Comcast should tell you what those are for your location. There will be fields in there to type in the name of the incoming (pop3) server and the outgoing (smtp) server.
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RELOAD OUTLOOK EXPRESS 6 INSTALL
When I try to do this the upgrade tells me that I have already a later version of the program than I am trying to install and stops. These presents 2 problems - firstly it doesnt seem possible to delete it from Control Panel and secondly to reinstall it I have to reload Internet Explorer 6. That's where you tell Outlook Express what the names of the incoming and outgoing mail servers you want it to talk to. I have a problem with Outlook Express and am advised to delete my present OE and reload.
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In the window that opens up, click the mail tab, then double click "". That's because there's no mail server with that name on Comcast's network.Ĭlick Tools, Accounts. The real issue is that it can't find a computer named "smtp" to send your outgoing mail. The version of Outlook Express is on the Help menu. sigh-Glad some love and understand computers. This is a Dell-needs another Windows upgrade-might now be at 7 or 8-have neglected maintenance of the Dell -loaded to almost maximum capacity according to last night's defrag-I have a feeling much maintenance needs to be done. It seems to be that this server error doesn't allow copies of the mail I send out to be returned to my Inbox-it used to-but maybe that is another problem.Īny thoughts, suggestions would be appreciated. I checked at 'Tools' -saw things that looked ok-no version of Outlook Express listed? Then the analyst asked for the version of Outlook. Socket Error: 11001, Error Number Ox800CCCOD ', Server: 'SMTP', Protocol" SMTP, Port: 25, Secure (SSL): Yes. Please verify that you have entered the server name correctly. I am with Comcast and the analyst got as far as asking for the version of Outlook Express-no clue where to find this vital bit of FYI.